FAQs

A. We have access to a wide variety of products from a number of suppliers. If you have a specific request please feel free to contact us and we will do everything we can to help!

A. Shipping for all orders placed through our website is free throughout New Zealand. If you are an overseas customer please contact us before you place your order for country specific rates.

A. This can range from overnight to up to six weeks, depending on what you have ordered and production time. Check the product description for further information or contact us if you need your order by a set date.

A. Some products allow uploading of design files to be included with the order, for all other products we will email you to confirm your design requirements.

A. We can provide basic design for simple wording and logos. Should you require professional design we can recommend a preferred designer.

A. We will send a mock-up of your products depicting what they will look like once printed. You will have the opportunity to review and confirm this before we arrange production.

A. Yes. We have a range of samples and can provide pictures or send physical samples in most cases.

A. Depending on the product(s) you are ordering there is an extra cost for additional colours/locations – please contact us with specific details and we will let you know any additional costs that might be involved.

A. Most products have a minimum order quantity (MOQ). This is the number stated in the quantity box. All products have a maximum order of 10,000pcs through our website, if the quantity you require is above this please contact us directly for special pricing.

A. We are able to provide some products in quantities below the minimum stated online. However, due to the higher per unit costs for shipping and setup, we must charge a small order fee. Please Contact us for more information.

A. Yes. We offer volume discounts on all of our products. Just get in touch and we will provide a competitive quote.