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Terms & Conditions For All Sales

Returns Policy

All products purchased from Acute Promo Limited are covered by the Consumers Guarantees Act and or the Fair Trading Act. In the unlikely event that your purchase does not meet your expectations we will always act in good faith to meet our legal obligations. Requests for refunds must be made within 10 working days of receiving the product(s).

Printed And Custom Made Goods

No refunds or exchange will be possible where goods have been printed or made to order, unless those goods are defective or not fit for purpose as required under the CGA and FTA.

Return Or Refund Process

If you have an issue with any item please get in touch, we will do our best to resolve the situation to your satisfaction as quickly as possible. In the event that a refund is due, we will make payment within 15 working days.